1. Agreement to Terms
By accessing or using the GMB Business website (https://gmbbusiness.com) or services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, do not use our website or services.
2. Description of Services
GMB Business is an independent third-party service provider offering guidance, analysis, and support for Google Business Profile challenges, including but not limited to:
- Suspension assistance
- Compliance review
- Listing recovery support
- Verification issue guidance
- Profile optimization recommendations
Important Clarifications:
- We are not affiliated with, endorsed by, or officially connected to Google LLC
- We do not have special access to Google systems or personnel
- All services are advisory in nature
- All final decisions regarding Google Business Profile listings are made solely by Google
3. No Guarantees
We explicitly do not guarantee:
- Reinstatement of suspended profiles
- Successful verification
- Specific outcomes or results
- Specific timelines for resolution
- Approval of any requests submitted to Google
Our services consist of professional guidance based on experience and knowledge of Google’s published policies. Outcomes depend entirely on Google’s independent review and decision-making processes.
4. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Comply with all applicable laws and Google’s policies
- Implement recommendations in good faith
- Not misrepresent your business or practices
- Not use our services for fraudulent or deceptive purposes
- Maintain compliance with Google Business Profile guidelines
5. Service Fees and Payment
Service fees are determined based on the complexity of your situation and the services required. Fees will be clearly communicated before services begin.
Payment Terms:
- Payment is required before service delivery begins (unless otherwise agreed)
- All fees are in USD
- Fees are non-refundable except as outlined in our Refund Policy
6. Limitation of Liability
To the fullest extent permitted by law:
GMB Business shall not be liable for:
- Any indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from Google’s decisions or actions
- Outcomes of reinstatement requests or appeals
- Delays in Google’s review processes
Maximum Liability: Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.
7. Disclaimer of Warranties
Our services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not warrant that:
- Our services will meet your specific requirements
- Our services will be uninterrupted or error-free
- Any specific results will be achieved
8. Google Trademarks
Google, Google Business Profile, Google My Business, and related marks are trademarks of Google LLC. Use of these trademarks does not imply affiliation with or endorsement by Google.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the modified Terms.
10. Contact Information
For questions about these Terms & Conditions, contact us:
Email: info@gmbbusiness.com
Website: https://gmbbusiness.com